MEET THE TWIN SISTER DUO WITH SYNESTHESIA SUPERPOWERS FOR SCENT MARKETING
Dawn and Samantha Goldworm on translating today’s biggest brands into scents.
“I can control your emotions and influence your behavior without showing you anything, without touching you, and without saying a single word to you,” says Dawn Goldworm in her keynote at TedXEast. She’s referring to the power of smell.
The concept of brands exploiting the power of scent to enhance the consumer experience isn’t a new one by any stretch. Consider the experience of doing laundry. Sure, we want our clothes to be clean, but more important, we want them to smell good. Or think about walking into any JW Marriott and being greeted by the same wafting scent, whether you’re in New York or Dubai. This is scent marketing, but what Dawn, an internationally recognized olfactive expert, and Samantha, a global leader in branding and consumer insights, are doing is very different. They are the sister duo behind olfactive branding firm 12.29, where they engage the visceral language of scent to define, shape, and communicate brand identity. They are taking scent marketing to new heights and using their olfactive superpowers to do it.
“I CAN SMELL FEAR.” —DAWN GOLDWORM
Imagine being able to see odors, feel the sound of music in your skin, or even smell fear. Well, Dawn and Samantha can. This is called synesthesia, a neurological condition (more like a gift) in which sensory inputs blend together. In other words, information intended to stimulate one of your senses involuntarily stimulates several of them. It is estimated that approximately 3–5 percent of the population has some form of synesthesia, and that women are more likely to become synesthetes than men. This innate ability led Dawn on a career path where it could be fully utilized, including time spent in perfumery at Avon and Coty. It was while writing her graduate thesis on olfactive branding at NYU when the vision for 12.29 was born.
Based in New York, 12.29 has worked with clients across a variety of industries, and Dawn is the nose behind successful fragrances for Lady Gaga, Nike, American Express, Valentino, Cadillac, and many more. But they aren’t just creating nice-smelling scents. They are harnessing their innate olfactive abilities to capture the essence and identity of a brand in a complex blend of scents that tell a story and create an experience. They also draw upon Samantha’s extensive domain expertise in marketing, having held roles at some of Fortune 500’s most profitable brands, to understand how people make decisions and what leads to brand loyalty, to inform the scent-identity creation process. Integrating scent as a pillar of brand identity to create immediate and memorable connections between brands and consumers is the ethos in which 12.29 is shaped. Think of it as modern brand building through scent. For Nike, this involved creating a scent identity informed by the smells associated with the skid of a basketball sneaker on the court, the mix of oil and rubber from handling a basketball, a new pair of Air Force Ones when you open the box. The resulting scent is a harmonious amalgamation of these experiences.
Offering a fascinating glimpse into their creative process is their work with renowned auction house Christie’s. A project they consider a great honor, 12.29 was tasked with creating a signature scent for 2019 Classic Week. The creative process began by studying a curated collection of pieces, with particular attention given to the colors, textures, and light in the pieces. In absorbing the paintings, Dawn considered what it must have smelled like and felt like to be there, the scent of the woman’s skin on a warm day, a bowl of fruit on the verge of decay, the richness of fabric contrasted with the coldness of metal. Dawn identified a common thread across the six works, that being the contrast of beauty and death at the center of them all. So what does beauty and death smell like? Think smoked woods, autumnal spices, and ripe jasmine with an animalistic musk.
USING THEIR SUPERPOWERS FOR GOOD
Their latest venture, an extension of 12.29, has Dawn and Samantha using their superpowers for good. Scent for Good is founded on their shared belief in community, compassion, and care, with the goal of changing the culture around health from everyday luxuries to care experiences. There’s no telling what else this powerhouse duo has up their sleeves, but we’re keeping it locked to find out.
Now the burning question we’re all wanting to know: What scents do sophisticated noses like Dawn and Samantha’s enjoy? What are some of their favorite products?